Friendly Team. Fantastic Choice. Fabulous Locations.

Customer Reviews

We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they’ve returned home. This feedback is often as helpful to us as it is to other customers who visit our website as it allows us to identify what works well and if we can improve upon any aspects of our service - and it’s also great just to hear that they’ve had a lovely time on their holiday!

To collect our customers’ feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.

We are extremely pleased to say that we have received a Gold Trusted Merchant Award from Feefo in 2014, 2015, 2016 and 2017.

WAK290 - Decking and Hot Tub

Lovers' Lodge - October 2017

“The team were brilliant and nothing is too much trouble. They were very knowledgeable and always willing to help. The key moment that confirmed this, was when Andrew told his that he had put lots of films recorded on the SkyHD TV box for people to watch!! You do not get service like this at hotels costing 10x the price and this just shows how far the team go and how highly they regard their guests and their stay.”

WAH673 - Dining Area - View 2

Apartment 2 - October 2017

“Good service”

1 Coedyrhygen - October 2017

“Paperwork arrived promptly. Everything well organised.”

An interesting old stone cottage, one of a group on the owner's farm, with lawned garden and shared games facilities

Bear's Cottage - October 2017

“I couldn't possibly fault your company!”

This neat semi-detached bungalow has an open lawned area to the front

A Summer Place - October 2017

“Have used Wales Holidays since 1992. Always found them to be very professional”

Glasfryn is a beautifully situated detached cottage in rural Carmarthenshire

Glasfryn - October 2017

“perfect descriptions of the properties listed”

WAG558 - Exterior View 2

Nythfa - September 2017

“All comments have already been submitted further up this page.”

This mid-terraced stone cottage in Caernarfon is situated just inside the castle walls (to left of photo), in a pedestrianised street of cafes, bars and restaurants

Ty Nain - September 2017

“Very efficient, especially for a last minute booking”

16GLYN - Open Plan Living Area

16 Glyn y Marian - September 2017

“Very good service...does what it says on the tin!”

WAW199 - Exterior with WAW200

Beudy - September 2017

“Excellent, friendly staff. Nothing is too much trouble. Brochure, (paper and online) is easy to understand and with so many different types of property it is hard to choose.”

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