We love hearing what our customers thought about their holiday with us and use an independent review platform called Feefo to collect their feedback when they return home.
So far, we have received a total of 594 with 98% of those customers telling us that their experience with Wales Cottage Holidays was either 'Excellent' or 'Good'. You can read them all here:
Bwthyn - June 2017
“The property we rented was pretty expensive and the decor very dated. We had to top up the electricity with coins which seemed like an old way to charge customers. WHC should stop the practice and make sure the properties are of a decent standard. £100 per night for a dated and very small cottage is very expensive!”
Cow Shed - June 2017
“I would've liked to have recommendations about what to do and where to eat. The information was in the property but it would've been useful to have it in advance. Restaurants in Aberdovi needed to be booked in advance particularly on a Saturday when we arrived. Also to have the information to get excited about the trip. As we were only there for a week, which was a mistake we should've booked two weeks, I didn't want to waste time making mistakes about places to eat and visit. The hosts recommendations were honest and useful for deciding where to go.
Also the manager who met us, said that they never get the info they need about the guests. Other agents send through names and numbers, but the manger said he never knows until the guests arrive.”