Friendly Team. Fantastic Choice. Fabulous Locations.

Customer Reviews

We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they’ve returned home. This feedback is often as helpful to us as it is to other customers who visit our website as it allows us to identify what works well and if we can improve upon any aspects of our service - and it’s also great just to hear that they’ve had a lovely time on their holiday!

To collect our customers’ feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.

We are extremely pleased to say that we have received a Gold Trusted Merchant Award from Feefo in 2014, 2015, 2016, 2017 and 2018.

Lavender Cottage is the corner cottage in the group of six, converted stone outbuildings

Lavender Cottage - June 2015

“staff very friendly and helpful”

Thank you for your positive feedback. We hope to welcome you back to Wales in the future.

Laura Brench, Office Manager

Wales Cottage Holidays

Ty Wennol - June 2015

“When my booked cottage was cancelled due to unforeseen circumstances, they suggested cottages nearby which were available during my selected week. Answered questions very quickly.”

Thank you very much for your positive comments. We're very sorry that your original booking was cancelled but are delighted that you were happy with the alternative.

Laura Brench, Office Manager

Wales Cottage Holidays

Farm Studio - June 2015

“I've used WCHs for many years now, and I'm always really pleased with their service”

Thank you so much for your lovely comments. We're delighted you enjoyed your holiday to Farm Studio again and look forward to welcoming you back to Wales soon.

Laura Brench, Office Manager

Wales Cottage Holidays

WAB184 - Exterior - View 1

Gors - June 2015

“have used them for many years always stayed in cottages of a high standard always very clean direcitions always clear and spot on”

Thank you so much for your kind comments. We look forward to welcoming you back to Wales soon.

Laura Brench, Office Manager

Wales Cottage Holidays

WAG351- Old Snowdon Ranger Station from above

Old Snowdon Ranger Station - June 2015

“Very efficient and friendly service.”

Thank you very much for your feedback. We're so pleased you enjoyed your stay - and the train stop outside!

Laura Brench, Office Manager

Wales Cottage Holidays

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